This is the ugly truth: the majority of HVAC failures happen because someone ignored a step. Did not calculate the load properly. Used incorrect equipment. Miscalculated the insulation needs. We have fixed hundreds of these messes. And every time, we file away another insight. Like in 2017, when we began adding smart thermostats to every installation. Why? Because Sarah, our senior tech, got frustrated of watching homeowners burn money on bad temperature management. Now clients save $500+ yearly.
 
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